Terms & Conditions

Welcome to Coffee Candy. These Terms & Conditions govern your use of our website and your purchase of products through the website. By accessing or using the website, you agree to these terms.

1. About the Website

Coffee Candy is a brand/trade name operated by WINEXA GLOBAL MARKETING.

2. Product Information

We make reasonable efforts to display product descriptions, images, ingredients, quantity, pricing and other available product information accurately. Product images may vary slightly from actual packaging.

3. Pricing

Prices are displayed in Indian Rupees (INR). The applicable product price and delivery charges, if any, will be shown before the order is placed. We may correct obvious pricing or product information errors.

4. Orders

Submitting an order constitutes a request to purchase the selected product. Orders are subject to acceptance and availability.

5. Payments

Payments are processed through the payment methods made available on the website. You agree to provide accurate information required to complete the transaction.

6. Shipping & Delivery

Orders are shipped to the delivery address provided during checkout. Delivery timelines are estimates and may be affected by courier operations, holidays, weather or circumstances outside our reasonable control.

7. Cancellation, Returns & Refunds

Cancellation, return, replacement and refund requests are handled according to our applicable Cancellation & Refund Policy. For food products, eligibility may depend on product condition and the nature of the issue reported.

8. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, contact us at hello@coffeecandy.in with the order details and supporting photographs as soon as reasonably possible.

9. Customer Information

You are responsible for providing accurate name, mobile number, email address, delivery address and other information required to fulfil your order.

10. Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use the website for unlawful purposes.

11. Intellectual Property

Website content, branding, graphics, text, logos and other materials associated with Coffee Candy may not be copied, reproduced or commercially exploited without permission.

12. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party courier delays, payment-service interruptions or external service disruptions.

13. Changes to These Terms

We may update these Terms & Conditions when necessary. Updated terms will be posted on this page with the revised date.

14. Governing Law

These terms are governed by the applicable laws of India. Disputes will be subject to the jurisdiction of the competent courts as applicable.

15. Contact

For questions regarding these terms or your order, contact hello@coffeecandy.in.